Please take a moment to read our term of use
LICENSE AND USE OF OUR MACHINE EMBROIDERY DESIGN
First of all you must have an embroidery machine in order to use our designs. These are digital files and not a finished product. Our designs may NOT be purchased and brought to someone else to put on a product. They are licensed ONLY to the purchaser of the designs. If you would like something stitched onto a product, please have the person doing the embroidery purchase the files. Our designs come in the following formats only: ART, DST, EXP, HUS, JEF, PCS (4x4 size only), PES, SEW (4x4 size only), VIP, VP3 AND XXX. We do NOT provide any other design formats.
We will not forward purchased designs to any email address other than the one used to purchase the designs.
DESIGN SHARING POLICIES
Our digitized embroidery designs, either purchased or free designs that are downloaded, MAY NOT be sold, traded, shared, given away, or included in any design set. This includes purchasing with the intent to copy and share with your family or friends. You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own. Please respect our work.
You may NOT get together with your friend or relative to "go in on" designs or make a purchase together to achieve a tiered discount price. This is sharing and is strictly prohibited within our terms of use. We work hard to keep our prices extremely low to make our designs affordable to everyone. Please purchase your own design set. See below for business use. Please note that we will not respond to emails with order issues in which two parties split the purchase with the intent of sharing designs.Whether through commerce or just an experience to tell your brand's story, the time has come to start using development languages that fit your projects needs.
We reserve the right to immediately and without notice terminate repeat and future downloading abilities to any account holder who is known to be sharing designs. ALL design downloads will be terminated. Our designs are available for instant download upon purchase. We are not required to provide indefinite and unlimited downloads. We do so for convenience. Therefore, those violating our terms of use will lose those abilities. You may not alter designs and call them your own or sell the altered designs. You may, of course, edit the designs for your own personal use.
By purchasing our designs, you are purchasing a license to use them. Only the actual purchaser of the designs holds this license. This license is NON transferable. You may not at any time, pass the files to anyone else for any reason without express written permission from Lembayung Embroidery Designs.
YOUR ACCOUNT
You may not share your login to our website with another individual. As a convenience to our customers, we have provided a venue for you to view all previous purchases and re-download your designs should you lose them or experience a computer crash. Please do not share your login or password with anyone. All downloads are tracked and monitored on a regular basis.
If we find designs being downloaded to multiple computers of one account holder, downloading abilities will be suspended without notice and further rights to future downloads will be revoked.
REFUND AND EXCHANGES
Due to the digital nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. We have a firm policy on this. If you have difficulty downloading your designs, please send us an email and we will assist you promptly. If you do not hear back from us within 24 hours, please re-send. Please note that we are closed on Sundays and all major holidays.
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